Privacy Policy
Effective January 1, 2026
R&S Fullerton Concrete Construction, concretecontractorfullerton.com, team@concretecontractorfullerton.com
What this policy covers
This policy explains what information R&S Fullerton Concrete Construction collects through this website, how we use it, how long we keep it and what you can ask us to do with it. We're a concrete contractor in Fullerton, CA, and we collect only what we need to answer you, give you a quote and do the work you hire us for.
It applies to this website, including the home page, our service and city pages, and the contact form. It also covers what you tell us when you call (657) 354-1060 or email us. You can learn more about who we are on our About page.
Information you give us
When you fill out our contact form, call or email us, you may give us your name, phone number, email address, the address of the property and details about the job, such as photos of a cracked driveway or the size of a patio you have in mind. We use this to reply to you and to plan a quote.
Our contact form is run by an outside form provider, so what you type into it is sent to and stored by that provider for us. We don't ask for payment card numbers, Social Security numbers or other sensitive personal details through this website, so please don't send them that way.
Information collected automatically, including cookies
Like most websites, ours may collect basic technical information when you visit, such as your browser type, device type, the pages you look at, how you got to the site and a general location based on your IP address. This helps us see which pages people use and fix what isn't working.
This information may be gathered with cookies, which are small files your browser stores, or with similar tools from analytics providers. You can block or delete cookies in your browser settings. The site will still work, though some features may not behave as expected.
How we use your information
We use your information for these purposes:
To reply to your questions, schedule a visit and give you a quote.
To do the work you hire us for and keep you updated on it.
To keep records of the jobs we've done, which we need for billing, guarantees and our own business records.
To understand how the website is used so we can improve it.
To meet legal requirements and protect our rights if a dispute comes up.
We don't sell your personal information, and we don't send you marketing unless you've asked to hear from us.
Who we share it with
We share your information only with companies that help us run the business and this website, such as our form provider, website host and analytics providers, and only so they can do that job for us. We may also share it if the law requires us to, or to protect our rights, our crew or our customers.
If the business is ever sold or merged, customer records may pass to the new owner, who would have to treat them the way this policy describes.
How long we keep it
We keep contact form messages and quote details for as long as we need them to follow up with you. If you hire us, we keep job records for as long as we need them for billing, guarantees, taxes and other legal reasons.
When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept by those providers under their own retention settings.
Your choices and rights
You can ask us to tell you what personal information we have about you, to correct it if it's wrong or to delete it. You can also ask us to stop contacting you. Depending on where you live, including California, the law may give you further rights over your information, and we won't treat you differently for using them.
We may need to confirm who you are before we act on a request, so we don't hand someone else's information to the wrong person. Some records we may have to keep for legal reasons, and if so we'll tell you.
How we protect your information
We take reasonable steps to keep your information safe and limit who can see it. No website or email system is perfectly secure, so we can't promise that information sent online will never be intercepted.
Children's privacy
This website is meant for adults arranging work on their property. We don't knowingly collect personal information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information or think we've handled it wrongly, call us at (657) 354-1060 or reach us through our Contact page. We'll look into it and get back to you.