Terms and Conditions

Effective January 1, 2026

R&S Fullerton Concrete Construction, concretecontractorfullerton.com, team@concretecontractorfullerton.com

Agreeing to these terms

These terms cover your use of the R&S Fullerton Concrete Construction website and any work you hire us to do. By using the site, calling us or accepting an estimate, you agree to them. If you don't agree, please don't use the site or book work with us.

When this page says "we", "us" or "our", it means R&S Fullerton Concrete Construction. When it says "you", it means the person using the site or hiring us. If the signed contract for your job says something different from this page, the contract controls for that job.

What we do

We're a concrete contractor based in Fullerton, CA, and we're licensed and fully insured. Our work includes driveways, patios, sidewalks, steps, pool decks, garage floors, stamped and decorative concrete, retaining walls, slabs, footings, foundations, foundation raising, parking lots and concrete cutting. You'll find the full list on our home page, and you can read more about our crew on our About page.

The service descriptions on this site are general, so what we actually do on your property is what the written estimate or contract for your job says.

Estimates and pricing

Quotes are free, given on site and come with no obligation, because we need to see the ground, the access and where the water runs before we can price your job.

An estimate is based on what we can see that day. The price moves with the size and thickness of the slab, how much old concrete has to come out, how much work the subgrade needs, which is the soil the slab sits on, and the finish you choose. If we open the job and find something we couldn't see, like soft ground, buried debris or roots, we'll stop, show you and give you the added cost in writing before we go on.

An estimate stays good for the period written on it. After that, material prices may have changed, so we may need to update it before we start.

Changes you ask for once work has started, such as a larger area or a different finish, are priced and agreed in writing before we do them.

Scheduling, weather and cancellation

We set a start date with you once you accept the estimate. Dates can move for weather, material deliveries, inspections or ground conditions, because pouring in rain or in heat that dries the top too fast makes a weaker slab. We'll tell you as soon as we know and set a new date with you.

If you need to cancel or reschedule, call us at (657) 354-1060 or reach us through our contact page as early as you can. If you cancel after we've ordered materials or started work, you may owe for the materials ordered and the work already done, as your contract states. Any right to cancel that California law gives you still applies.

After the pour, the concrete needs time to cure, which means it's left alone to harden and gain strength before it carries weight. We'll tell you when it's safe to walk on and when it's safe to drive on, and damage from using it sooner isn't covered.

Your part of the job

You agree to give our crew safe access to the work area, move vehicles and belongings out of the way, and tell us about anything buried that public utility marking won't find, such as sprinkler lines, private gas or power lines and pet fences. We're not responsible for damage to buried lines we weren't told about.

You're responsible for any approval your homeowners association requires. Whether a permit is needed depends on the job and your city, so check with your city's building office, and your written contract will say who is responsible for obtaining any permit.

Payment

Payment terms are set out in your written estimate or contract, including any deposit and when the balance is due.

If a payment is late, we may pause work until it's made. You're responsible for the reasonable costs of collecting past-due amounts, and unpaid balances may be secured by any lien rights the law gives contractors.

Warranties and what concrete does on its own

Any written warranty for your job will be in your contract. Apart from that written warranty, and to the extent the law allows, our work and this website are provided without any other promises, express or implied.

Concrete shrinks as it dries, so some cracking is normal. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, but hairline cracks outside them, small color differences between pours and slight variation in stamped or decorative patterns are part of the material and aren't defects.

We're not responsible for damage caused by things outside our work, such as soil movement, tree roots, drainage changes made after we leave, loads heavier than the slab was built for, harsh cleaners or use before the concrete has cured.

The information on this site is general and isn't engineering advice for your property.

Limits on our liability

To the extent the law allows, we're not liable for indirect, incidental or consequential losses, such as lost use of your driveway, lost income or the cost of other arrangements while work is underway.

Our total liability for any claim connected with a job is limited to the amount you paid us for that job. Nothing on this page limits liability that California law doesn't allow to be limited, such as liability for gross negligence or willful misconduct.

We try to keep this website accurate and available, but we don't promise it will always be up, error-free or current.

If something goes wrong

Call us first. Most problems get fixed faster with a look on site than with a letter, so tell us what you're seeing and we'll come out.

If we can't settle it between us within a reasonable time, either of us may ask for mediation before going to court. Any lawsuit will be brought in a court serving Orange County, California, unless the law requires otherwise.

Which law applies

These terms and any work we do are governed by the laws of the State of California, without regard to its conflict-of-law rules.

Changes to these terms

We may update this page from time to time. The version posted when you accept an estimate is the one that applies to that job, and using the site after a change means you accept the updated terms.

Questions about these terms can go to us at (657) 354-1060 or through our contact page.